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404 Error?

A red message that stops the whole page from loading; a full page, but a message that looks like it came from the server; a red box with red text that we made: All of these are bugs you can see, so report them here. kthxbai :)

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Can you copy/paste the error message, or do a screenshot that shows what is wrong? If not maybe you've got a "you can sense it" bug.

404 Error?

Postby edoc7 » Tue Jun 19, 2012 7:55 pm

The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@bibleseven.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache Server at bibleseven.com Port 80
edoc7
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Re: 404 Error?

Postby edoc7 » Wed Jun 20, 2012 2:31 pm

From the cpanel error log:

[Wed Jun 20 08:18:44 2012] [error] [client 208.115.111.68] File does not exist: /home/bible/public_html/404.shtml
[Wed Jun 20 08:18:44 2012] [error] [client 208.115.111.68] File does not exist: /home/bible/public_html/robots.txt
[Wed Jun 20 08:08:12 2012] [error] [client 180.76.5.149] File does not exist: /home/bible/public_html/404.shtml
[Wed Jun 20 08:08:12 2012] [error] [client 180.76.5.149] File does not exist: /home/bible/public_html/robots.txt
[Wed Jun 20 08:07:03 2012] [error] [client 66.249.71.168] File does not exist: /home/bible/public_html/404.shtml
[Wed Jun 20 08:07:03 2012] [error] [client 66.249.71.168] File does not exist: /home/bible/public_html/robots.txt
[Wed Jun 20 07:23:38 2012] [error] [client 71.226.238.112] File does not exist: /home/bible/public_html/404.shtml
[Wed Jun 20 07:23:38 2012] [error] [client 71.226.238.112] File does not exist: /home/bible/public_html/favicon.ico
[Wed Jun 20 07:23:33 2012] [error] [client 71.226.238.112] File does not exist: /home/bible/public_html/404.shtml
[Wed Jun 20 07:23:33 2012] [error] [client 71.226.238.112] File does not exist: /home/bible/public_html/favicon.ico
[Wed Jun 20 07:23:27 2012] [error] [client 71.226.238.112] File does not exist: /home/bible/public_html/404.shtml
[Wed Jun 20 07:23:27 2012] [error] [client 71.226.238.112] File does not exist: /home/bible/public_html/favicon.ico
[Wed Jun 20 07:23:27 2012] [error] [client 71.226.238.112] File does not exist: /home/bible/public_html/500.shtml, referer: http://bibleseven.com/qp_files/quam-plures/index.php
[Wed Jun 20 07:23:25 2012] [error] [client 71.226.238.112] File does not exist: /home/bible/public_html/404.shtml
[Wed Jun 20 07:23:25 2012] [error] [client 71.226.238.112] File does not exist: /home/bible/public_html/favicon.ico
[Wed Jun 20 07:23:23 2012] [error] [client 71.226.238.112] File does not exist: /home/bible/public_html/404.shtml
[Wed Jun 20 07:23:23 2012] [error] [client 71.226.238.112] File does not exist: /home/bible/public_html/favicon.ico
[Wed Jun 20 07:22:15 2012] [error] [client 71.226.238.112] File does not exist: /home/bible/public_html/404.shtml
[Wed Jun 20 07:22:15 2012] [error] [client 71.226.238.112] File does not exist: /home/bible/public_html/favicon.ico
[Wed Jun 20 07:22:09 2012] [error] [client 71.226.238.112] File does not exist: /home/bible/public_html/404.shtml
[Wed Jun 20 07:22:09 2012] [error] [client 71.226.238.112] File does not exist: /home/bible/public_html/favicon.ico
[Wed Jun 20 07:21:57 2012] [error] [client 71.226.238.112] File does not exist: /home/bible/public_html/404.shtml
[Wed Jun 20 07:21:57 2012] [error] [client 71.226.238.112] File does not exist: /home/bible/public_html/favicon.ico
[Wed Jun 20 07:21:49 2012] [error] [client 71.226.238.112] File does not exist: /home/bible/public_html/404.shtml
[Wed Jun 20 07:21:49 2012] [error] [client 71.226.238.112] File does not exist: /home/bible/public_html/favicon.ico
[Wed Jun 20 07:21:49 2012] [error] [client 71.226.238.112] File does not exist: /home/bible/public_html/500.shtml
[Wed Jun 20 06:27:19 2012] [error] [client 66.249.71.168] File does not exist: /home/bible/public_html/404.shtml
[Wed Jun 20 06:27:19 2012] [error] [client 66.249.71.168] File does not exist: /home/bible/public_html/kd4e.html
[Wed Jun 20 06:10:58 2012] [error] [client 27.108.200.78] File does not exist: /home/bible/public_html/404.shtml
[Wed Jun 20 06:10:58 2012] [error] [client 27.108.200.78] File does not exist: /home/bible/public_html/favicon.ico
[Wed Jun 20 06:10:58 2012] [error] [client 27.108.200.78] File does not exist: /home/bible/public_html/404.shtml
[Wed Jun 20 06:10:58 2012] [error] [client 27.108.200.78] File does not exist: /home/bible/public_html/favicon.ico
[Wed Jun 20 06:06:56 2012] [error] [client 65.52.109.198] File does not exist: /home/bible/public_html/404.shtml
[Wed Jun 20 06:06:56 2012] [error] [client 65.52.109.198] File does not exist: /home/bible/public_html/robots.txt
[Wed Jun 20 06:04:35 2012] [error] [client 157.55.17.194] File does not exist: /home/bible/public_html/404.shtml
[Wed Jun 20 06:04:35 2012] [error] [client 157.55.17.194] File does not exist: /home/bible/public_html/robots.txt
[Wed Jun 20 05:53:40 2012] [error] [client 1.202.218.8] File does not exist: /home/bible/public_html/404.shtml
[Wed Jun 20 05:53:40 2012] [error] [client 1.202.218.8] File does not exist: /home/bible/public_html/robots.txt
[Wed Jun 20 03:58:03 2012] [error] [client 65.52.109.198] File does not exist: /home/bible/public_html/404.shtml
[Wed Jun 20 03:58:03 2012] [error] [client 65.52.109.198] File does not exist: /home/bible/public_html/b7/genesis3-v2.rtf
[Wed Jun 20 03:45:47 2012] [error] [client 208.115.111.68] File does not exist: /home/bible/public_html/404.shtml
[Wed Jun 20 03:45:47 2012] [error] [client 208.115.111.68] File does not exist: /home/bible/public_html/robots.txt
[Wed Jun 20 03:29:19 2012] [error] [client 65.52.109.72] File does not exist: /home/bible/public_html/404.shtml
[Wed Jun 20 03:29:19 2012] [error] [client 65.52.109.72] File does not exist: /home/bible/public_html/robots.txt
[Wed Jun 20 03:25:39 2012] [error] [client 207.46.199.53] File does not exist: /home/bible/public_html/500.shtml
[Wed Jun 20 02:51:40 2012] [error] [client 203.45.254.141] File does not exist: /home/bible/public_html/404.shtml
[Wed Jun 20 02:51:40 2012] [error] [client 203.45.254.141] File does not exist: /home/bible/public_html/index.php
[Wed Jun 20 02:25:36 2012] [error] [client 207.46.199.53] File does not exist: /home/bible/public_html/500.shtml
[Wed Jun 20 02:24:22 2012] [error] [client 207.46.199.53] File does not exist: /home/bible/public_html/500.shtml
[Wed Jun 20 02:23:26 2012] [error] [client 1.202.218.8] File does not exist: /home/bible/public_html/404.shtml
[Wed Jun 20 02:23:26 2012] [error] [client 207.46.199.53] File does not exist: /home/bible/public_html/404.shtml
[Wed Jun 20 02:23:26 2012] [error] [client 1.202.218.8] File does not exist: /home/bible/public_html/robots.txt
[Wed Jun 20 02:23:26 2012] [error] [client 207.46.199.53] File does not exist: /home/bible/public_html/robots.txt
[Wed Jun 20 01:42:07 2012] [error] [client 207.46.199.53] File does not exist: /home/bible/public_html/404.shtml
[Wed Jun 20 01:42:07 2012] [error] [client 207.46.199.53] File does not exist: /home/bible/public_html/ga.html
[Wed Jun 20 01:41:02 2012] [error] [client 207.46.199.53] File does not exist: /home/bible/public_html/404.shtml
[Wed Jun 20 01:41:02 2012] [error] [client 207.46.199.53] File does not exist: /home/bible/public_html/robots.txt
[Wed Jun 20 00:25:38 2012] [error] [client 66.249.71.168] File does not exist: /home/bible/public_html/404.shtml
[Wed Jun 20 00:25:38 2012] [error] [client 66.249.71.168] File does not exist: /home/bible/public_html/robots.txt
[Wed Jun 20 00:15:45 2012] [error] [client 199.87.253.60] File does not exist: /home/bible/public_html/500.shtml
[Wed Jun 20 00:15:39 2012] [error] [client 199.87.253.60] File does not exist: /home/bible/public_html/404.shtml
[Wed Jun 20 00:15:39 2012] [error] [client 199.87.253.60] File does not exist: /home/bible/public_html/favicon.ico
[Wed Jun 20 00:15:38 2012] [error] [client 199.87.253.60] File does not exist: /home/bible/public_html/404.shtml
[Wed Jun 20 00:15:38 2012] [error] [client 199.87.253.60] File does not exist: /home/bible/public_html/robots.txt
[Tue Jun 19 23:14:22 2012] [error] [client 208.115.111.68] File does not exist: /home/bible/public_html/404.shtml
[Tue Jun 19 23:14:22 2012] [error] [client 208.115.111.68] File does not exist: /home/bible/public_html/robots.txt
[Tue Jun 19 22:48:03 2012] [error] [client 1.202.218.8] File does not exist: /home/bible/public_html/404.shtml
[Tue Jun 19 22:48:03 2012] [error] [client 1.202.218.8] File does not exist: /home/bible/public_html/robots.txt
[Tue Jun 19 22:25:23 2012] [error] [client 67.42.118.235] File does not exist: /home/bible/public_html/500.shtml
[Tue Jun 19 22:18:44 2012] [error] [client 75.168.34.240] File does not exist: /home/bible/public_html/404.shtml
[Tue Jun 19 22:18:44 2012] [error] [client 75.168.34.240] File does not exist: /home/bible/public_html/favicon.ico
[Tue Jun 19 22:18:44 2012] [error] [client 75.168.34.240] File does not exist: /home/bible/public_html/404.shtml
[Tue Jun 19 22:18:44 2012] [error] [client 75.168.34.240] File does not exist: /home/bible/public_html/favicon.ico
[Tue Jun 19 22:18:44 2012] [error] [client 75.168.34.240] File does not exist: /home/bible/public_html/404.shtml
[Tue Jun 19 22:18:44 2012] [error] [client 75.168.34.240] File does not exist: /home/bible/public_html/kd4e.html
[Tue Jun 19 22:16:23 2012] [error] [client 206.74.203.91] File does not exist: /home/bible/public_html/500.shtml
[Tue Jun 19 22:16:19 2012] [error] [client 206.74.203.91] File does not exist: /home/bible/public_html/404.shtml, referer: http://bibleseven.com/utlot/utlot.html
[Tue Jun 19 22:16:19 2012] [error] [client 206.74.203.91] File does not exist: /home/bible/public_html/utlot/counter.js, referer: http://bibleseven.com/utlot/utlot.html
[Tue Jun 19 21:53:24 2012] [error] [client 66.249.71.168] File does not exist: /home/bible/public_html/404.shtml
[Tue Jun 19 21:53:24 2012] [error] [client 66.249.71.168] File does not exist: /home/bible/public_html/robots.txt
[Tue Jun 19 21:48:26 2012] [error] [client 65.52.108.199] File does not exist: /home/bible/public_html/404.shtml
[Tue Jun 19 21:48:26 2012] [error] [client 65.52.108.199] File does not exist: /home/bible/public_html/robots.txt
[Tue Jun 19 21:41:34 2012] [error] [client 67.42.118.235] File does not exist: /home/bible/public_html/500.shtml
edoc7
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Re: 404 Error?

Postby EdB » Wed Jun 20, 2012 4:00 pm

edoc7 wrote:
...
Apache Server at bibleseven.com Port 80

This is a server issue - not something QP can do anything about.

Except maybe the missing robots.txt file.
edoc7 wrote:From the cpanel error log:
...
[Wed Jun 20 08:18:44 2012] [error] [client 208.115.111.68] File does not exist: /home/bible/public_html/robots.txt
...

We could, in theory, add one. Maybe even make an editor for it? The thing is I dunno what a generic robots.txt file would want to say. The list of "bad" robots is constantly growing ... plus by definition they're not going to listen to robots.txt anyway. All the good bots out there won't go where a link doesn't point them, so protecting directories with robots.txt hardly matters. Except for maybe /media/* but that is a personal choice - not a generically good thing.

Anyway those lines can be stopped by adding, at your root level, an empty text file called robots.txt. That way good bots will see the file and be happy, even though it is empty and thus has no instructions for them to follow.
EdB
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Re: 404 Error?

Postby edoc7 » Thu Jun 21, 2012 3:34 am

Thanks ... will see what I can do ... tomorrow when my eyes won't be closing themselves ...
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Re: 404 Error?

Postby EdB » Thu Jun 21, 2012 3:42 am

You can also add a generic "page not found" at your root level and name it the names it is looking for. Notice how, other than robots.txt, they all end in Shtml? I have no idea why apache looks for .shtml but it does so there you go. Since 404.shtml was the biggest one listed, check out http://sonic.net/errors/text.shtml#404 and give it a go. It won't stop the initial error from happening, but it will stop "file not found" from filling up your error log :)
EdB
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Re: 404 Error?

Postby edoc7 » Thu Jun 21, 2012 2:46 pm

Does this idea, from the Web host guy, make sense?

What will happen to the blog content or layout if I do this?

"I'm not sure how it is set up but I would suggest renaming the blog5.php file and recreating it. I would assume that is handled through the admin area. It seems to be something with that file since all the other pages are operating fine."
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Re: 404 Error?

Postby EdB » Thu Jun 21, 2012 3:56 pm

Well, it depends on what may or may not be wrong with your blog5.php file.

Assuming that file actually exists, open it in an editor AND open blog3.php to see what the differences are. Hopefully the only diff you see is where it says $blog = 3; in the good file and $blog = 5; in the not good one.

Either way, you can do as he suggests BUT the admin area will not re-write the stub file for you so you have to do that yourself. So when you have blog3.php and blog5.php open in an editor (plain text editor - not something like Word), copy/paste everything from blog3.php to blog5.php then edit the one line that needs to change then save it.

BUT you may see a difference other than that line. If so then please paste the bad part from blog5.php into these forums. It would really suck if we are creating broken stub files :(
EdB
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Re: 404 Error?

Postby edoc7 » Fri Jun 22, 2012 2:42 am

He doesn't recall what he was doing prior to the fail, but now it is suddenly working, and he cannot recall if he did anything unusual just prior to that - he thinks all he did in both cases was to make a post.

Could it have merely been "noise" of some sort?

His connection breaking and making or something elsewhere along the way?
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Re: 404 Error?

Postby Kimberly » Mon Jul 02, 2012 3:38 pm

edoc7 wrote:He doesn't recall what he was doing prior to the fail, but now it is suddenly working, and he cannot recall if he did anything unusual just prior to that - he thinks all he did in both cases was to make a post.

Could it have merely been "noise" of some sort?

His connection breaking and making or something elsewhere along the way?


A 404 error is a "page not found" error for future reference.

If he does not have access to configuration files, then examine the posts to see if you see anything strange.
Kimberly
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